Privacy Policy

This privacy policy sets out how Nara uses and protects any information that you provide when you use our website and/or services.

Nara is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Nara may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective upon its posting on our website.

What we collect

We may collect the following information:

  • Name
  • Age
  • contact information including email address and phone number
  • demographic information such as postcode, preferences and interests
  • mobility concerns if any,
  • dietary restrictions, allergies, and other relevant medical conditions at the time of booking your event to the extent that this information is relevant in the use of Nara’s services
  • To the extent of the Security paragraph of the present privacy policy, payment information.
  • other information relevant to an application for our services

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We do NOT use cookies

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law, judicial order or any order from a competent authority to do so. We may use your personal information with our third party providers, subject to confidentiality obligations, in order to fulfill your requirements and ensure the success of your experience with Nara.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Use of pictures and/or videos

During your event with Nara, our representatives might take pictures and/or videos on site. These may be used for legal, insurance and training purposes. We may also use them for marketing and promotional purposes. Do not hesitate to inform us, by writing to or emailing us at, should you not want us to use such materials for marketing and promotional purposes.